MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Most, if not all, letter carriers are now equipped with mobile scanning devices that transmit delivery data more or less in real time (I'm guessing a few minutes delay but not much more). With our previous scanning devices our delivery data was also transmitted but we had to have it paired with an older flip phone to transmit the data to our main computer system delivery database. Thanks for your question.
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From CA to FL it should take 4 days maximum for a letter to be received as long as it was addressed properly and had sufficient postage. I don't know what can be done since first class letters aren't trackable. It's possible for letters to get lost, misdelivered, or damaged in our machinery but that is all a pretty low percentage of mail. I would say be patient and hope it arrives soon at the FL destination.
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I am not exactly sure what your question is but it seems that the letter carrier isn't delivering your mail because you don't pick it up frequently enough or that you are requesting it be brought to your door due to your medical condition (eye surgery). I'm not aware of any special accommodations made for anyone who can't get to their mailbox. Any delivery issues can be discussed with the delivery supervise me or postmaster of the PO where your carrier works from. I'm not sure how helpful they will be but you could try anyway. With condo boxes, it is common for people to not pick up their mail daily and I would be delivering the mail until the box got full which could take awhile depending on the size of the mailbox and how much mail you receive. If you have any friends or acquaintances (that you trust) in the condo, maybe you could ask them to bring you the mail if you'd give them your mailbox key.
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I am not sure there is a way to verify they were actually delivered by the PO. In general, an EDDM should only sit for a few days at most from what I've seen at the PO where I work. I don't know if there is a specific time frame that they must be delivered after being received by the delivery PO. If you called the destination POs, I don't think there is much hope that whoever you speak to could verify if they were delivered or not. There is a good chance they wouldn't even remember it. Basically all I can say is that they should've been delivered, but can't recommend a way to verify that your EDDM postcards were delivered. EDDM stands for Every Door Direct Mail.
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John, I would say it breaks a code of confidentiality that we are expected to maintain as letter carriers. We are rarely reminded of this but I'm pretty sure we shouldn't give out that information. As to whether it's illegal or not I can't comment on that. In the past I have given out little bits of information about some neighbors to others but it's rare and I shouldn't have done that. I do realize that some neighbors are friends with each other and others aren't. It's always better to be on the safe side as a letter carrier not to give out information about anyone else. One can't get in trouble that way. On another note, I rarely would comment to a customer as to what I'm delivering them when I see them. For example,I wouldn't say "your phone bill is here or looks like your wife was ordering from Kohl's again". As much as those comments may seem benign I try to be mostly professional when speaking with customers.
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It depends. Some CCAs have a very difficult time comprehending the whole delivery process and procedure and are too slow. Others pick it up rather easily and don't have much of a problem finishing close to on time. The probationary period allows for carrier to improve their efficiency in delivery. From my observation, the supervisors aren't too quick to terminate a probationary CCA if they show improvement, work safely, have a great attitude, plus aren't too slow. You can tell that some workers are just clueless about what they're doing. They don't last too long. It's not a super difficult concept to deliver mail properly, but you need to be able to follow a map and be organized. The more one does it, the easier it gets. There are some CCAs who I thought may not pass probation, but did and are doing a decent job or "good enough for government work".
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It is possible you've been lied to as your name suggests which I find to be very bad. Unfortunately I can't confirm if this is the case or not. I don't know of any rules either way as to why the postman would automatically return any mail that doesn't have the hostels name included in the address. It is pretty common for people to receive mail or packages at a hotel or some type of short-term stay facility. A woman who I work next to has a Comfort Inn that is part of her delivery route. I'm pretty sure she delivers any mail with the hotel's street address on it. It's then up to the hotel to notify the recipient that mail has arrived and then return any mail which may be for someone who is no longer there. I think that the letter carrier will accept any returned mail from the hotel and mark it "refused" or "attempted, not known" and it should go back to the sender. You ask "is this possible?" It certainly is possible as nothing surprises me about what happens at the USPS because the consistency of service among the employees and offices is not good in my opinion. I think we should deliver the mail as addressed (especially to a hotel, hostel, Airbnb, etc) and not worry about the names on the mail and let the receiving office decide whether to keep it, return it, or discard. Individual mail cannot be forwarded from a hotel or any business. In the future, if you want something mailed to a hostel, I'd recommend putting both your name and the name of the property you are staying at.
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