I worked for the California state system, starting as a Correctional Officer and retiring as a Lieutenant in 2005. I now write for the PacoVilla blog which is concerned with what could broadly be called The Correctional System.
Hard to say. Prison calls come from monitored phones and are collect. A recording say something like "Will you accept a collect call from an inmate at San Quentin State Prison" (or whatever). I don't know if jails do the same thing, but as far as I know jail calls are collect too. If it was not a collect call it was probably made on a smuggled cell phone, or possibly as three way connection from somebody else on the outside making the link-up.
I have heard they are effective, but I have never used one nor even seen one used. Can't help you much. Sorry.
I have been retired for over 15 years but I suspect it is about the same as it has been for 60 years. Lame supervisors. Incompetent administrators. Irritating politicians. Prisoners who think they are being picked on just because you want them to follow the rules everybody else has to follow. The usual suspects.
Sorry. I don't feel that I MUST SEE a video.
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Inmates continue to commit crimes while in prison. Sometimes serious crimes. It does require a certain amount of training and experience to be an effective investigator.
That is pretty close. What used to be called DULL NORMAL or slightly below. Also as a group they are severely undereducated. About 10% total illiterate and about another 15% functionally illiterate, plus a fair number of monolingual non-English speakers.
The wrong reason is because you want to punish bad people. Right reasons, ,maybe to help protect society.
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