Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

What recourse do I have:
I had dvd delivered to a friend. He didn't get it although tracking said it was delivered. Called located po. Super said mail carrier said gave it to woman. It went to wrong address. Woman says she doesn't have it.

Asked by Cher almost 12 years ago

I have to tell you that I don't know what recourse you have in this situation since the woman who says she doesn't have it probably can't be held accountable for actually having it. How does the super know it went to the wrong address? I'm just curious since I'm not sure how this whole chain of events can be verified. I'm sorry that I can't help you further and it is very difficult to get an item back that is misdelivered if the actual recipient doesn't admit to having it. Even if you called a local post office to file some type of complaint about this, I don't know what help they would be.

845 Votes

Do you ever deliver your own mail?

Asked by Dave over 11 years ago

I don't deliver my own mail because I reside in Queens, NY and Stony Brook, NY but don't work at either of those post offices. If a letter carrier does reside in the town that they work in, it is possible that they deliver their own mail. We have a few carriers at my PO that live and work in this town, but none of them have assignments that include their own residence on a daily basis.

845 Votes

I recall going around my neighborhood when I was 6 with some friends pilfering Mailboxes with really no idea of what we were doing. How does it work for the mailman afterward? (We ended up returning it all but I'm curious)

Asked by Aila almost 12 years ago

You bad bad person Aila! Seeing that you were just 6 years old and you returned it all, there are worse crimes you could have committed. I am glad you know by now not to touch any mail or mailboxes that aren't yours. It is horrible to think of mail being taken out of mailboxes illegally. I consider it sacred, even if, in all honesty, it's not so important to a lot of people today and has been replaced a lot by technology. With regard to how it works for mailmen, I'm not sure what you mean. I have never been involved with a mail theft incident during my career. If I did I would likely tell my supervisor about it and follow their directives. Thanks for writing And stay away from those mailboxes ;-)

844 Votes

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Asked by chandler almost 12 years ago

I know this response is likely too late to help you out for today, but I'll let you know my opinion. If all the scanning of the package is done properly, then the package should have been on some delivery vehicle (not necessarily the regular mail delivery) to bring the package to your address by the end of the deilvery day (apprx 5PM local time.) I hope you have received it. I make the qualifier "if the scanning of the package was done properly" because there are times where the information as to where the package is or "attempted" but wasn't really, comes up when you use the tracking number. That brings down the integrity of the scanning data. For the most part I believe the USPS does a very good job of giving the correct tracking information on packages, but I've heard stories to the contrary at times. Thanks for writing.

844 Votes

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We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

Asked by Jonathan Rossen almost 12 years ago

I am not really sure of the procedure that your letter carrier is supposed to follow if your specific mail slot becomes full. I understand that they probably didn't want to bring it back to the PO where it can be held usually up to 30 days before being sent back to the senders due to a full mailbox. The carrier probably felt that it was a safe environment to leave it in the junk cubby even though that area was possibly accessible to anybody. I hope that no mail was missing that you can tell. You made no mention of that so I presume you think it was all there. Technically the letter carrier should have been on the safe side and brought the mail back to the PO since you live in a multi-unit building, but I often have the "no harm, no foul" attitude meaning it's no big deal as long as nothing looks as if it was tampered with. I know that others will disagree with me on this comment. It is similar with packages to be delivered. In the area I work in, it seems to be a very safe suburban environment so parcels are left when nobody is home as long as there is no signature required. In other areas where mail/package theft may be an issue the USPS may require somebody at an address in order to release a package.

844 Votes

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Asked by Bill about 11 years ago

I don't know what to tell you about this with regards to what you should do. You could file a complaint/written letter to the PO claiming financial damage by the rural letter carrier, possibly including the ATV battery damage as well. I don't know how this claims process works at all with respect to any damage caused by the USPS or of an item shipped via USPS. It sounds to me that maybe the carrier shouldn't have driven into your yard to throw the battery near your porch. I don't know the rules about package deliveries on a rural route. In one way, it's good they tried to deliver a package that wouldn't fit in the RR mailbox at the highway. A possible negative is that your yard became damaged due to this. I wish you well but I don't know what type of satisfaction you'll get from the USPS. I don't have a lot of faith in their bureaucracy or claims process. I hope to be proven wrong.

844 Votes

Hi! Do you know if I am obligated to retrieve my mail -- (which consists entirely of trash for me to dispose of) -- from my mailbox? What if I just leave it, and never attempt to retrieve it?

Asked by hexadecimal over 11 years ago

I don't believe you have any obligation ever to retrieve your mail. After awhile the mailbox will fill up and then the letter carrier will probably do the following: stop delivering any future mail and return any first class or periodical mail or mail sent by a mailer requesting return if undeliverable with the endorsement "Box Full". I have never encountered this situation but I understand people not caring about their mail deliveries these days especially when so much of it is advertising. Please be advised, however, that if your mailbox is full that you may not receive even one piece of mail that could be important. If you are so sure you don't want anything delivered by US Mail, then feel free to let your mailbox fill up or you could even take it down if you aren't a cluster box. I am sure this is a growing sentiment since most business and communication can be done electronically. Thanks for writing.

843 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What recourse do I have:
I had dvd delivered to a friend. He didn't get it although tracking said it was delivered. Called located po. Super said mail carrier said gave it to woman. It went to wrong address. Woman says she doesn't have it.

Do you ever deliver your own mail?

I recall going around my neighborhood when I was 6 with some friends pilfering Mailboxes with really no idea of what we were doing. How does it work for the mailman afterward? (We ended up returning it all but I'm curious)

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Also on Jobstr...

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Hi! Do you know if I am obligated to retrieve my mail -- (which consists entirely of trash for me to dispose of) -- from my mailbox? What if I just leave it, and never attempt to retrieve it?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

What recourse do I have:I had dvd delivered to a friend. He didn't get it although tracking said it was delivered. Called located po. Super said mail carrier said gave it to woman. It went to wrong address. Woman says she doesn't have it.

Do you ever deliver your own mail?

I recall going around my neighborhood when I was 6 with some friends pilfering Mailboxes with really no idea of what we were doing. How does it work for the mailman afterward? (We ended up returning it all but I'm curious)

if i order a package and it is snet by usps and it says out for delivery when i look up tracking number. the mail has already come today and there were no special cards saying pick up at post office will it be delivered by truck

Also on Jobstr...

We have been on vacation for 2 weeks and forgot to put a hold on our mail. We live in an apt, so our mail slot is fairly small. We came back and found that our mail slot was full and some of our mail was left in the junk cubby underneath. Is that ok?

I have a rural route, a mailbox at the highway. My mailman drove into my yard, threw my package (ATV battery) out of his vehicle towards my porch, damaging it, got stuck in yard, trenching it up bad. What can/should I do about this? Thank You.

Hi! Do you know if I am obligated to retrieve my mail -- (which consists entirely of trash for me to dispose of) -- from my mailbox? What if I just leave it, and never attempt to retrieve it?

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What recourse do I have:
I had dvd delivered to a friend. He didn't get it although tracking said it was delivered. Called located po. Super said mail carrier said gave it to woman. It went to wrong address. Woman says she doesn't have it.