Ask a Mailman (City Letter Carrier) anything

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

Asked by Alpha almost 12 years ago

If I can find a safe place nearby like near a garage door or by the front door of the house I would rubber band the mail and put it there. If it is mail addressed to an apt building and I can't gain access I would likely bring it back to the Post Office, notify a supervisor, and likely attempt delivery the next day. Fortunately, this doesn't happen very often on the route where I deliver the mail. It is inconvenient to have to bring the mail back to the PO and try again the next day.

944 Votes

How long does it take to get a lost Driver's License returned that has been put in a mailbox?

Asked by Sherry about 12 years ago

I don't know the procedure for lost Driver Licenses to be returned to the rightful owner of the license. I'm not sure if each state has its own procedure for what should be done if a Driver License is found and put in to a blue USPS collection box. In my career I have never come across one or recall delivering one back to the licensee. It is possible that the license could be sent to the State Dept of Motor Vehicles (or whatever their equivalent is called in your state) instead of sent to the recipient. Looking at my own Driver License (NY) I don't see any instructions on what do with it if found. Thanks for writing.

943 Votes

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

Asked by stephen allen over 11 years ago

There is no regulation that I'm aware of that requires the collection box to be accessible 24/7. I know that in the town where I work some office buildings have collection slots in their lobby and I think an access card is required to enter the building during "off" hours. The mail collection slots serve the same purpose as the blue collection boxes meaning mail is picked up from those boxes/mail slots on a regular schedule.

943 Votes

If DOG is barking in fenced in front yard, should the mail carrier still enter when sign on gate warns of the dog?

Asked by herding hollywood about 12 years ago

I know I have sort of answered this question already, but I will again. I would say that a letter carrier shouldn't enter a yard where a barking dog is visible and not on a leash and could physically come in contact with the letter carrier. If the owner isn't present to accept the mail, the carrier is best advised to bring the mail back to the post office and notify the supervisor why the mail couldn't be delivered. The USPS wants to reduce the number of dog bites because it is dangerous to the letter carrier and costly to the USPS because of any time off required and any medical treatment needed. Fortunately where I work I don't hear of too many dog/carrier incidents, but I do realize other areas may not be as safe.

943 Votes

Why is the steering wheel for the mail truck on the other side aka the passenger side?

Asked by Jeff about 12 years ago

Funny, I had never noticed that to be the case! Just kidding. There is a very important reason the steering wheel is on the right hand side (as one is facing forward). I drive one of these vehicles. They are commonly known as LLV (long life vehicles), Jeeps, or other names. The reason for this configuration is because many mail routes have mailboxes at the street end of a driveway where a mail vehicle can drive right up to it and the letter carrier can put the mail in the box without having to leave his seat. They can just stick their right arm out of the window. On the left side of the letter carrier (where a regular vehicle would have the steering wheel) is a large metal tray where the letter carrier organizes the mail for delivery. This method of delivery is found more commonly in suburban or rural environments. I drive an LLV, and even though the route I deliver has no mailboxes at the end of a driveway (they are mostly by a front door or garage), it is safer for me to exit the vehicle on the right side instead of what is possibly moving traffic. It only took a short time to get used to driving this configuration and it seems none of my co-workers have much of a problem either. You just have to be careful of blind spots and when backing up, not unlike any conventional vehicle. You asked a great question and I may have given you more than you asked for but I hoped it helped Jeff.

942 Votes

If I leave an outgoing 1st class letter/envelope in my mailbox is the carrier obligated to take it? My old mail carrier always took it but my new carrier is saying I should schedule it. You can't schedule 1st class mail as best I can tell.

Asked by Cathy about 12 years ago

As far as I know, if a first class envelope is left out for mailing and has sufficient postage on it, it should be taken when the carrier is doing their regular delivery. I am not sure what they mean by scheduling it. That is definitely done for parcels so the USPS knows whether or not to bring a postal vehicle (in case the carrier only delivers via foot.) I hope your new carrier is not just being lazy. I'm sure you have already done this, but please make sure that the outgoing letter(s) are obviously visible to the letter carrier to take. Thanks for writing.

942 Votes

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Asked by Dalgety about 12 years ago

Another good question on this message board that I dont know the answer to. We rarely ever look at or are directed to a USPS employee handbook. I am sure it exists but don't know where it is at my PO. I am pretty sure my supervisor would have it at their desk or know where to find it. As far as writing a personal note directly on a letter, I would suggest that it not be done, but I can't say that it is against the rules. In general I don't think we should be making any comments or judgments about the mail that somebody receives. I'm not saying we don't talk about it internally but I wouldn't comment (in person or in writing) to the mail recipient or anybody else in public. That would be completely inappropriate. Please notice I don't use the word "illegal" here as I am not versed in the legality or disciplinary actions that are in play here, if any. The only time I would write directly on the mail is if I'm not familiar with the name of the recipient on a piece of mail that differs from the current residents that I know live at a particular address. In this case, I put a "?" next to the addressees name and deliver the letter. By doing this, the current residents can accept the letter or realize I wasn't sure if it was delivered correctly and leave it out for me the next day to return to the sender as "Attempted, Not Known." Thanks for writing.

942 Votes

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

How long does it take to get a lost Driver's License returned that has been put in a mailbox?

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

If DOG is barking in fenced in front yard, should the mail carrier still enter when sign on gate warns of the dog?

Also on Jobstr...

Why is the steering wheel for the mail truck on the other side aka the passenger side?

If I leave an outgoing 1st class letter/envelope in my mailbox is the carrier obligated to take it? My old mail carrier always took it but my new carrier is saying I should schedule it. You can't schedule 1st class mail as best I can tell.

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

Where do you put someones mail if you cant put it in their mailbox? (Or gain access to an apartment building)

How long does it take to get a lost Driver's License returned that has been put in a mailbox?

there is a blue usps collection box in the parking lot of a group of stores. when the stores are closed security people order you off the premises. is there a regulation requiring boxes to be fully accessible by the public 24/7?

If DOG is barking in fenced in front yard, should the mail carrier still enter when sign on gate warns of the dog?

Also on Jobstr...

Why is the steering wheel for the mail truck on the other side aka the passenger side?

If I leave an outgoing 1st class letter/envelope in my mailbox is the carrier obligated to take it? My old mail carrier always took it but my new carrier is saying I should schedule it. You can't schedule 1st class mail as best I can tell.

I received a very important & personal letter. Our mail carrier, whom we have not yet met, left a congratulatory note. That was kind, but she wrote it in red ink directly on the envelope! I was surprised. Does the USPS employee handbook allow that?

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