Ask a Mailman (City Letter Carrier) anything

1237 Questions

Last Answer on February 18, 2022

I live in a condo building of 100 unit owners. Each unit owner has an assigned mailbox in the lobby where we have a doorman. Upon request of a unit owner, can the US Postman give the mail to the doorman and not deposit in the unit owner's mailbox?

Asked by Res over 11 years ago

I am not sure of the correct answer to that question. I would think that the postman technically would have to put each piece of mail in the box that corresponded to the particular unit, and not have the discretion to just hand the mail to the doorman at the request of the resident.

785 Votes

Are mailmen allowed to ask to use your bathroom?

Asked by ek over 11 years ago

Yes, mailmen are allowed to ask to use anyone's bathroom. It's just polite if we leave it as clean as we found it which I hope most of my co-workers do. Generally, I would only ask to use a bathroom at a business or Doctor's office but if I really had to go in more of an emergency I would knock on anyone's door and ask to use their bathroom. It is rare, however, that I ask to use one inside a residence.

784 Votes

I think you misunderstood my question. I meant when the person walks up next to his box when you drive by, do you give him the mail, or do you put it in the box anyway? My carrier won't deliver my mail unless I am well away from my box when he comes.

Asked by bryce over 11 years ago

I deliver the mail via foot and don't drive up to a mailbox as you describe. The town in which I deliver mail does have sections where the letter carriers do drive up to a mailbox and put the mail in. I did this when I was a substitute letter carrier and will do it on occasion if that carrier is out or needs assistance. If the situation you described occurred while I was delivering, I would hand them the mail. I don't know if there is a policy against handing the mail directly to a customer in the environment you described. Some carriers may not want to hand the mail directly to a customer from their postal vehicle for safety reasons.

781 Votes

Are you required to stop at each residential mailbox to check if there is outgoing mail if you have none to deliver that day?

Asked by Chris almost 11 years ago

Chris, that is a very good question. We aren't required to stop at at a residential mailbox if we have no mail to that address and we can't visibly see any outgoing mail or the flag is not up to indicate outgoing mail. In the neighborhood that I deliver mail to most houses get a delivery daily even if it as little as an advertising run that covers the entire route (sometimes known as a 3rd bundle or EDDM).

781 Votes

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Do you have to go to a postal office to deliver a letter to another state?

Asked by nathalie almost 12 years ago

No, you can mail a letter to any other state as youwould a letter going in state. Please remember to address the letter properly including city state and ZIP code

780 Votes

I recently sent a Christmas present in a large envelope. It arrived at the desired address empty. The wrapped present not inside. The package did have tracking, but it obviously reports delivered since the empty envelope made it. what can I do?

Asked by Ella over 11 years ago

I am sorry that the item arrived empty, but I do understand why it shows as arrived delivered. If that package arrived on my route for delivery I would have scanned it "Visible Damage" as well as "Delivered". This would not result in any settlement or claim being paid, but would validate what you are saying. If the item was not insured, I don't believe there is anything that can be done.

779 Votes

I recently mailed my passport for renewal via priority mail and the postal clerk entered the wrong zip code and now it has been stuck at the processing center for a week now, so what happens next?

Asked by pruqui over 11 years ago

I am not sure what happens next. Eventually, the Priority Mail envelope (which contains your passport) should either have its ZIP code manually corrected and sent to the proper Passport Renewal Office, or be returned to you "Undeliverable As Addressed". I don't know the time frame that this will all take, but with Priority Mail, the item shouldn't be sitting in a processing center for a week. You can call 1-800-ASK-USPS for possible assistance.

779 Votes

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Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I live in a condo building of 100 unit owners. Each unit owner has an assigned mailbox in the lobby where we have a doorman. Upon request of a unit owner, can the US Postman give the mail to the doorman and not deposit in the unit owner's mailbox?

Are mailmen allowed to ask to use your bathroom?

I think you misunderstood my question. I meant when the person walks up next to his box when you drive by, do you give him the mail, or do you put it in the box anyway? My carrier won't deliver my mail unless I am well away from my box when he comes.

Are you required to stop at each residential mailbox to check if there is outgoing mail if you have none to deliver that day?

Also on Jobstr...

Do you have to go to a postal office to deliver a letter to another state?

I recently sent a Christmas present in a large envelope. It arrived at the desired address empty. The wrapped present not inside. The package did have tracking, but it obviously reports delivered since the empty envelope made it. what can I do?

I recently mailed my passport for renewal via priority mail and the postal clerk entered the wrong zip code and now it has been stuck at the processing center for a week now, so what happens next?

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

I live in a condo building of 100 unit owners. Each unit owner has an assigned mailbox in the lobby where we have a doorman. Upon request of a unit owner, can the US Postman give the mail to the doorman and not deposit in the unit owner's mailbox?

Are mailmen allowed to ask to use your bathroom?

I think you misunderstood my question. I meant when the person walks up next to his box when you drive by, do you give him the mail, or do you put it in the box anyway? My carrier won't deliver my mail unless I am well away from my box when he comes.

Are you required to stop at each residential mailbox to check if there is outgoing mail if you have none to deliver that day?

Also on Jobstr...

Do you have to go to a postal office to deliver a letter to another state?

I recently sent a Christmas present in a large envelope. It arrived at the desired address empty. The wrapped present not inside. The package did have tracking, but it obviously reports delivered since the empty envelope made it. what can I do?

I recently mailed my passport for renewal via priority mail and the postal clerk entered the wrong zip code and now it has been stuck at the processing center for a week now, so what happens next?

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