MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I wish you well in your career as a CCA, but I certainly understand that a drive from Brooklyn to Glen Head is pretty far. I don't know anything about the transfer process even when you just started your probationary period. I don't think it was possible when I was a PTF (part-time flexible) to put in for a transfer until a certain amount of time had passed since I was hired. I don't know if the process has changed. Thanks for writing.
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I looked on Google Maps how far apart those 2 areas were and it said about 17 miles. In most cases, that piece of mail would be delivered the next day as long as it was put in a mailbox before the daily collection.
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Scott, you ask a very good question and I do understand your hesitation for wanting to address this issue with her for fear of retaliation. I would take the step of writing a note for the carrier and politely asking them to close the lid after delivering the mail. I realize I agreed with you that there was a slight risk in addressing the issue, but if dealt with politely I'd hope there would be no cause for retaliation. Also, a call to the delivery supervisor would be appropriate if you dI'd see any obvious retaliation.
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I am not sure. If you put the correct town on it where it is supposed to be returned to maybe contact your PO to alert them of this error and what the correct address should be. This way when it arrives at your local PO, they will have been advised as to the correct address to deliver the passport.
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Call Center Employee (Retail)
I've heard that a lot of startups are hiring really well-educated college grads and paying them a lot, reasoning that customer service is often a client's most lasting impression of a brand. What do you think, and is it something you see spreading?
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I don't know that the mailbox is technically USPS property. It should only be used for US Mail as far as I know. The mailman probably shouldn't have taken the gift bags if they weren't properly addressed and contatined sufficient postage. Having the flag up does generally signal that somebody has outgoing mail so we know to stop there even if there is no "incoming" mail to that address. I would look at any item that is in a customers mailbox and it is usually quite apparent if it is meant as outgoing mail or not. That being said, I would never recommend that anybody leave anything in a mailbox that isn't associated with US Mail or the USPS. I think in most cases the gift bags would have been left alone in the mailbox, but we have employees among us who aren't that sharp or mayne they were just trying to prove a point that non-mail items should be in the mailbox. I can't comment on why the gift bags disappeared. It is just speculation on my part.
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I can't give you an exact answer because operationally and geogrpahically the delivery times and deadlines are varied. I can make some generalizations but they will be based on what I experience or read about. At the PO where I work, most letter carriers are back and "off the clock" by 5PM meaning your mail should arrive no later than about 4:40PM. This is if the weather isn't severely hot or cold, our staffing level is sufficient, and the mail volume is not out if the ordinary. Where you live, it may be a very large apt complex that receives a lot of mail, staffing at the PO may not be up to where it should be, or the worker could just be slow. These are reasons, or possibilities as to why you receive your mail about 5:30 or 6:00 PM daily. It does sound slightly late to me, but not extreme, and I don't have any information on a standard cutoff time as to when mail should be delivered. Thanks for your question.
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I am not sure what your post office or letter carrier will do if you are unable to provide a large enough receptacle for your daily mail delivery. Since you live in a place with only cluster boxes, it seems you have no choice in the matter. If I were able to get to your actual unit or apt. door, I'd likely leave the mail by the door and maybe ring your doorbell. I don't know the procedure for where you live and from what I hear on this Q and A board and from other msg boards, the delivery procedure is far from uniform in multi-unit dwellings. One option is to rent a PO Box which come in different sizes, but that would require an extra cost and a trip to your Post Office on a regular basis. If you stop in to your local post office and present this question to a delivery supervisor, hopefully they can give you a better answer. Good luck with your home-based business.
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