MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I am just speculating that the item may not have even left PR yet. It has been scanned as being processed through the San Juan PR distribution center but that may not mean it has even been loaded onto an aircraft to the mainland USA. There are significant service disruptions for mail going to/from PR due to Hurricane Maria. I don’t have any more information then to just give you this generic answer and to be patient. If you called the USPS customer service phone #, I’m guessing you’d get a similar answer.
Deee, I don’t know the answer to this question. On the NALC website there is a CCA resource guide. In a section I looked at it didn’t seem to mention anything about the number of consecutive days you could be scheduled to work. We have several CCA in our office and I’m pretty sure they try to give them off one day per week, but I don’t know if it’s mandated or not. During the busy time they may work more than 7 days/week. If you have a shop steward that you could contact they may have the proper answer for you.
Harris, for last couple of years the number of catalogs and magazines we deliver has decreased quite a bit so they generally aren't a pain at all. Some weekly circulars have loose ads that are oversize or fall out of the main circular and those can be messy, but in the whole scheme of things aren't too bad. Some people love to complain about anything so I'm sure if you poll my coworkers you'll get different answers. Just this past week, IKEA distributed their yearly catalog to many residents where I deliver mail. These are pretty thick, but since that day didn't have a lot of other catalogs or circulars it ran smoothly. It was a heavier than usual load due to the IKEA catalogs, but we only get them yearly and I can't think of another catalog mailers that puts out such thick catalogs in such quantities. In case you missed it, Victoria's Secret ceased mailing any catalogs earlier this year and they were a large mailer of catalogs in the past, I'm sure other catalog companies are following suit as they realize many consumers prefer to browse online. This is a great question. I feel the future for print advertising will continue to decline, but it may not be too precipitous. Another big catalog mailer is Bed, Bath, and Beyond though their ads are very thin so don't add much weight.
I can't really comment on any specifics that are happening with regards to your mail delivery. I do agree 100% that you should be receving every piece of mail that a mailer has paid for you to get. This would include any mailing that isn't addressed but goes to each address on the route and is labeled "postal customer". As I've stated before I'm sure it goes on at the PO where I work as well. From top to bottom there are some apathetic and lazy employees. Please do write to your US Senator or the USPS Office of the Inspector General (OIG) and make a report of what you believe is happening. I would first take it up with your local post office but that could prove fruitless.
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I have heard of this happening before. A customer showed me her Informed Delivery email and the image of an item that should've been delivered that day but wasn't. I said I had no idea why the letter wouldn't be in the mail but asked her to wait until the following day to see if the letter would arrive. The letter did arrive the next day so that issue was resolved. I hope it is the same case with your missing paycheck. I overheard from a supervisor what the problem would be. Apparently the letter is imaged somewhere in the automated mail sortation process before the very last step of being placed in a tray of mail in delivery sequence. This is one possible reason why the letter was not in the mail delivery the day it should have been. It is also possible that the letter is missorted by our automation and/or misdelivered. Hopefully this isn't too common of an occurrence when compared to the quantity of mail delivered each day. I hope this helps and thanks for writing.
Jessica, it depends who you ask or are dealing with regards to who is emptying the locked box. If I personally knew you or you could show me some ID if I didn't know you, I'd gladly return the letter if I could easily find it. Sometimes there are hundreds of letters in the blue collection boxes and the carrier who is collecting the mail from that box may or may not have the time, patience, or personality to return your letter to you. It may be worthwhile to just send another envelope with a check in it if you can't retrieve the letter you accidentally put into the collection box without the check. I've never been told that I'm not allowed to return a letter once it is placed in a collection box, but, then again, our training and procedural enforcement is quite poor so that's why the lack of uniformity across the USPS. Thank you for writing.
Sarah, if you live on a rural route I believe that is part of their job but not sure. If you have city delivery (which is the type of delivery I do) there is generally no obligation of the letter carrier to accept the package and money and mail it for you. Most people now with access to the internet and printer can print out their own postage label to be put onto a parcel and then given to a letter carrier (who should take the package) for mailing. The program used to be called Click 'N Ship. It is rare that a customer ever asks me to mail a non-prepaid parcel for them. I would say no almost all of the time because I'd have to then mail the package on my own time and don't want to get into a habit of doing that. The bottom line is that you certainly can ask your letter carrier to mail the package for you but not sure what the response will be. Thank you for your question.
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