Ask a Mailman (City Letter Carrier) anything

why don't postal delivery persons wear uniforms anymore> I live in Philadelphia and I have not seen a uniformed postal person in years?

Asked by john about 10 years ago

Great question John. There are 2 main answers I can think of as to why you don't see letter carriers in uniform anymore. 1) There are many CCAs hired. These are non-career employees who generally don't get uniforms or a uniform allowance during the first few months of employment. CCA stands for City Carrier Assistant and are very common in urban areas that may have more turnover than suburban offices. 2) Some regular full-time letter carriers don't choose to wear a proper uniform (or any uniform at all) and the management doesn't enforce the uniform policy. In my opinion, everyone who is eligible to wear a uniform should do so and do it proudly. I wear my proper uniform daily where the one flaw would be is that they aren't too clean because it's hard to get some of the shoulder stains out from wearing a mail satchel and sweating a lot. I guess some workers don't care about looking professional and the management does nothing about it, my office included. Thanks for bringing up a good point.

605 Votes

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

Asked by Cleveland Rick almost 10 years ago

First I'd like to say that it's unfortunate that you letter carrier accidentally stepped into the concrete you just had poured for a new driveway. I have done this myself but only with a recently resealed driveway and the result was just I tracked some sealant around the bottom of my shoes for a short while. I can't answer your question as to whether or not the USPS would be responsible for the cost to fix the driveway that was damaged by the letter carrier. I'd recommend calling or even visiting your local PO and speak with a delivery supervisor or the postmaster and tell them what happened. Bring a photo that you may have taken of the damage or have it on your mobile device. I wouldn't hold out much hope that the claims process is easy or that the person you speak with even knows about it. I'm guessing you may have to be a bit persistent or go up a chain of command to get someone who is knowledgeable about the USPS liability, if any. We are required to cut across lawns to deliver the mail when it's feasible to do so. For this reason I can see how a letter carrier may not realize that a new driveway has been poured as we often have our head down getting the mail ready for delivery at the next house. I just don't know if the USPS has any responsibility to fix your driveway. I can't imagine it's too inexpensive to have the concrete cut out and repoured.

604 Votes

My neighbor's moved and did not forward their mail. Now that their mailbox is full the postman delivers it to my mailbox. Is this wrong? The mail is piling up and spilling out all over the street. The mailbox won't even close anymore.

Asked by Regina Reyna about 10 years ago

The letter carrier shouldn't be putting your former neighbors mail in your mailbox just because they moved out without putting in a forwarding request. After all, it's not your mail and you have nothing to do with it. After awhile, the letter carrier should empty the mailbox, discard any standard mail (advertising mail of a certain class) and return any first and second class mail as "unable to forward" to the sender. At the PO, that address or unit should be marked as "vacant" so no mail is left there unless a new tenant or homeowner moves in. We shouldn't be delivering mail to addresses known to be vacant. You may leave a note note mailbox saying something to the effect "please don't leave any mail for (insert your neighbors name and/or address) in my mailbox. Thank you." If that doesn't work, you may contact your post office and mention this to a manager or delivery supervisor. From what you've described , the letter carrier(s) serving your area is quite unprofessional and doesn't care to address the issue of the mailbox overflowing.

603 Votes

Hi I wanted to know, if I placed a letter with just a name and no stamp into someone's mailbox would the mailman take it, or leave it?

Asked by Gina kennard over 10 years ago

I think many letter carriers would just leave it because they may notice right away that there is no address on it or stamp. I can't speak for all letter carriers because there are many of us who don't pay attention and just take what's in the mailbox as outgoing mail. I don't think this good for them to do but some of my co-workers are clueless or are possibly paying attention to their smart phone vs. paying attention to the task at hand. To be honest, the mailbox should only be used for US Mail. My advice would be to not leave this letter in someone's mailbox to guard against the above scenario happening. To sum up my answer in one word: maybe.

602 Votes

It is my understanding 1st Class mail is protected from search and seizure, however, what if a postman observes what he believes to be a suspicious letter? Is it routed to a special place for examining? Is the sender notified? Is the recipient?

Asked by Teddy about 10 years ago

I have never come across this situation as far as I can recall. I'm pretty sure if there is a suspicious package or letter, I'd notify a supervisor who would then decide whether or not to call the USPS Potsal Inspection Service or local law enforcement. They also may want to segregate the item from other mail or people in case it is potentially hazardous material. I don't know how the notification process works with reference to the sender or recipient. This may be more common in a larger mail processing facility where the mail for many offices passes through to or from the local post offices. We aren't often taught about suspicious or potentially hazardous mail, though it is covered sometimes in service and safety talks.

602 Votes

I share a large mailbox with a neighbor who never gets his mail. He is not at home often. I have been advised to throw out his junk mail. I don't think that is legal, nor my responsibility. What can I do without starting an incident. He's nice!

Asked by Meela over 10 years ago

I wouldn't get too involved with this if I were you. I mean you wouldn't get in trouble as far as I know but you are correct in saying it's not your responsibility. Who advised you to throw out his junk mail? I would never do that as a USPS employee. No mail is junk to me. A mailer is paying my employer to deliver a service (mail) and I deliver it all. There are certain classes of mail which are non-forwardable and get a better speed of service, but it's all mail. I think the way I'd handle it is one of two ways. The first suggestion is to do nothing as it's truly not your responsibility to get involved with someone else's mail. The second suggestion would be to periodically take all of his mail, rubber band it and leave it by his front door if you feel that is a safe and secure place to leave it. I don't now how your residences are situated. Thank you for this interesting question.

601 Votes

The mail at the company where I work is delivered to a curbside mailbox. It is a free-standing building; not a complex or high-rise, nor do we share the building with anyone else. I requested that our mail be picked up and delivered inside the business, but was told that can only happen if I have a physical disability that prevents me from retrieving mail from the mailbox. In my 30+ years of working, I have never known this to happen. It has always been delivered inside the building. We had a temporary carrier (while our usual carrier was out sick) that DID bring the mail inside. She stated that she documented our request at the post office and that our regular carrier would continue to deliver inside the business when he returned. This did not happen, and after speaking with him, he is unwilling to deliver the mail inside, citing the disability reason. We send and receive millions of dollars in checks each month. The mail is delivered to a locked portion of the mailbox, but the outgoing mail portion does not lock. Leaving the checks in the mailbox for pickup makes us very uncomfortable and yet at the moment, our only alternative seems to be to drive to the post office every day. What are the actual USPS regulations about delivering mail to businesses, and if it CAN be delivered inside, who do I contact since I’ve had no luck with the local post office or our mail carrier? Thank you!

Asked by Isabella over 10 years ago

I don't think I've ever had as detailed a question as yours Isabella. Unfortunately I don't have an answer for you and am not going to research your question as interesting as it is. I don't know postal delivery regulations and I find that when they exist they are adhered to arbitrarily. I understand your concern about leaving outgoing mail (including valuable checks) in an unsecured mailbox outside your office. For the most part we go in to businesses to deliver their mail and take any outgoing mail. There are some offices that have curbside boxes or multi-unit cluster boxes. I don't know that your office qualifies for indoor delivery (though I don't now what those requirements would be). You could call USPS consumer affairs but I don't know how much they can help. It'd be nice if you could at least find out the regulations and know if you are being fed misinformation or you truly don't "qualify" for delivery into your building.

601 Votes

Mailman (City Letter Carrier)

Ask me anything!

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why don't postal delivery persons wear uniforms anymore> I live in Philadelphia and I have not seen a uniformed postal person in years?

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

My neighbor's moved and did not forward their mail. Now that their mailbox is full the postman delivers it to my mailbox. Is this wrong? The mail is piling up and spilling out all over the street. The mailbox won't even close anymore.

Hi I wanted to know, if I placed a letter with just a name and no stamp into someone's mailbox would the mailman take it, or leave it?

Also on Jobstr...

It is my understanding 1st Class mail is protected from search and seizure, however, what if a postman observes what he believes to be a suspicious letter? Is it routed to a special place for examining? Is the sender notified? Is the recipient?

I share a large mailbox with a neighbor who never gets his mail. He is not at home often. I have been advised to throw out his junk mail. I don't think that is legal, nor my responsibility. What can I do without starting an incident. He's nice!

Mailman (City Letter Carrier)

Ask me anything!

What do YOU do?

why don't postal delivery persons wear uniforms anymore> I live in Philadelphia and I have not seen a uniformed postal person in years?

I had concrete poured for a new driveway. I had the end of the driveway taped off with caution tape and cones. Our mail carrier cut across the lawn and left footprints in the wet cement. Would the post office be responsible for the cost to fix it?

My neighbor's moved and did not forward their mail. Now that their mailbox is full the postman delivers it to my mailbox. Is this wrong? The mail is piling up and spilling out all over the street. The mailbox won't even close anymore.

Hi I wanted to know, if I placed a letter with just a name and no stamp into someone's mailbox would the mailman take it, or leave it?

Also on Jobstr...

It is my understanding 1st Class mail is protected from search and seizure, however, what if a postman observes what he believes to be a suspicious letter? Is it routed to a special place for examining? Is the sender notified? Is the recipient?

I share a large mailbox with a neighbor who never gets his mail. He is not at home often. I have been advised to throw out his junk mail. I don't think that is legal, nor my responsibility. What can I do without starting an incident. He's nice!

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