Mailman (City Letter Carrier)

Mailman (City Letter Carrier)

MailmanDave

17 Years Experience

Long Island, NY

Male, 43

I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.

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Last Answer on February 18, 2022

Best Rated

Have you ever had to sign someone's name for them on a package because they weren't home? and also is there any way that doing this can screw over the customer?

Asked by Fern over 10 years ago

I sign customer's names on accountable mail or packages that need a signature if I know them and they'd likely want that done. I frequently do this but technically it's not allowed unless the recipient has given previous written authorization to do this. So far, it's never been a problem in my career that I've signed for an item, but I don't expect others to do the same. As far as if this can screw over a customer, I don't know. I suppose if you signed for a package for a customer and then never delivered it to them it could be a problem. I think in that case the letter carrier would be questioned because the intended recipient never received the item and will say it's not their signature on the PS 3849 or electronic signature record.

What do you do if the mail does not fit in the mailbox
Example: there is a box to go into the mailbox but it doesn't fit for whatever reason, what do you do?

Asked by Roy potter about 10 years ago

I'll tell you what I do in this situation (which is common) but I can't say what each carrier will do and I'm sure it also varies by location. We deliver many parcels that won't fit into a mailbox. I bring the item to the front door of the house and leave it on the side of the door. I rarely ring a door bell since I don't need to see anybody to give the mail to. I also work in a neighborhood where mail/package theft is close to non-existent. If you live an apartment building or an area where mail can't just be left near a front door then the letter carrier might leave a PS 3849 Delivery Notice/Reminder/Receipt to notify the recipient that we have mail for you to retrieve from the PO or allow you to authorize delivery and leave mail at a specified location.

I ordered an item on Ebay which was to be sent from China to Canada. After being over due I checked my Ebay invoice and discovered I spelled Churchill as Churchhill. Everything else being correct is that typo enough to cause delivery problems.

Asked by Dan over 10 years ago

Your typo of putting Churchhill instead of Churchill on the eBay order shouldn't cause any delivery issues. Items mailed often have spelling errors and typos. As long as the postal service personnel can figure out what was meant by the mailer or be able to decipher unclear handwriting, the item will usually be delivered properly. The delay in the delivery is probably for another reason, but I don't know what that is. I presume the item wasn't sent with any tracking number or that would be able to provide you with some more guidance as to where the item is.

If the adress on the envelope of the letter I'm trying to send dosent match my address will the mail man still take it?

Asked by Emely over 10 years ago

They should take it. I've never heard of that being an issue. As long as there is sufficient postage it should be accepted. I think most letter carriers don't even look at the to/from address on an envelope when they collect mail from a person or collection box. Furthermore, I know of no requirement to even have a return address on anything that is mailed. Thanks for your question.

Hi. Though my apt # says REAR, the mail carrier throws my packages over the front gate, that I don't have a key to open, vs the rear gate. I've discussed this with him in person before. No change. How can I get him to deliver the packages correctly?

Asked by B. over 10 years ago

I'm not really sure how to answer this question because I would have suggested speaking with the letter carrier or delivery supervisor to make it clear where your apt. is and that you have no access to the packages in the front of the house as the gate is locked and you have no key. You have already done that according to your question. Is the rear apt. accessible to the letter carrier without the key? Where does the mail get delivered to? is it safe to go to the rear of the house? I agree that it's lousy that the carrier just throws the parcels to the front. Possibly a replacement letter carrier delivering the route doesn't realize they can go to the rear even though the packages say so. I would contact the PO and say that situation hasn't been resolved. I'm not sure how much help they will be but you deserve a clear answer and good service from us.

Can you refuse delivery due to a dog barking? Dog is inside behind a metal security door and the box is next to the door. He’s not loose and there’s no way he can get out. The main door is usually shut, but not always. I’ve never received a notice.

Asked by RJ over 10 years ago

I don't think we should refuse delivery for that but I can't say for sure what we are allowed to do. As long as I felt that the door was secure enough and the dog wouldn't get out I would make the delivery. When you say you've never received a notice, do you mean you have never been told that the dog is an issue? I'm not sure what kind of notice you mean. Maybe the letter carrier refused mail delivery and never said the dog was an issue. I have a few places where I deliver to very loud barking dogs but I have never really had to refuse delivery due to this. It is often stressed by postal management to be very careful near dogs so I can understand if a letter carrier is apprehensive about it, but I can't say what they should do in the situation you described.

Is it possible for a mail carrier to overlook mail that is supposed to be delivered to you?

Asked by Ariel about 10 years ago

Definitely. Most of the time we deliver the mail that you are supposed to receive, but it's possible that the mail for you has been missorted and will show up later on the delivery route and the letter carrier doesn't backtrack the same day to bring it to you. You should get the mail the next delivery day. If the mail was misdelivered to another address it could be days (if at all) for you to receive the mail you are supposed to. The reason is because if mail is misdelivered its up to the errant recipient to put the mail back in a mailbox to be correctly delivered. They may do it right away, in a few days, or not at all.